Short answer: Lucky Orange records sessions, so it shows how people move on a page. CartSpy is the live cart monitor you leave open: every add to cart, checkout and abandoned cart as it happens, one compact card per shopper, on your phone or next to your work. If what you open a recorder for is to see who is buying right now and what they left in the cart, CartSpy is built for that job.
If you need recordings and heatmaps, keep a recorder for those.
| CartSpy | Lucky Orange | |
|---|---|---|
| What you look at | A live feed of carts, checkouts and orders, one card per shopper | Session recordings and heatmaps of where shoppers click, scroll and get stuck |
| Carts that were left | Each abandoned cart, with its products, value, source and the stage reached, including carts left before checkout | Cart abandonment and checkout drop-off by product and step |
| Price on the Shopify App Store | $7.99 and $14.99 a month, 7-day free trial | Free plan (100 sessions a month); Launch $19, Build $39, Grow $89 a month, by sessions a month |
CartSpy keeps every abandoned cart with what was in it, where the shopper came from and whether they left at the cart or at checkout. Shopify lists abandoned checkouts only once a shopper has entered an email or phone number at checkout; the carts left before that are in CartSpy too.
If what you want is to see who is shopping right now and what is in their carts, CartSpy is built for that: a compact live view of every add to cart, checkout and order, shopper by shopper, from $7.99 a month with a 7-day free trial. It does not record sessions or draw heatmaps, so it replaces Lucky Orange only if you don't need those.
No. CartSpy records storefront events: adds to cart, checkouts and orders, per shopper and per cart. For recordings and heatmaps, Lucky Orange and the free Microsoft Clarity list them on their Shopify App Store listings.
CartSpy listens through Shopify's web pixel and adds nothing to your theme, so installing it doesn't change or remove another analytics app you already have. Use each for its own job.
No. CartSpy shows the carts and where each shopper stopped. It doesn't send emails or messages; your email tool or Shopify's abandoned checkout emails do the sending.
From the public Shopify App Store listings, read on 29 September 2026. Prices change, so check each listing before you install.
Install CartSpy and the Live View fills as soon as someone adds to their cart. 7-day free trial, cancel any time.
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