Most tools give you an abandoned cart rate. CartSpy gives you the carts. Every abandoned cart on your Shopify store is kept with the products still in it, the step where the shopper stopped, where they came from, and the contact details they left at checkout, ready to export.
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Built from the same live events as the cart feed, so nothing is sampled or estimated.
Not a count. The actual items, variants and values, cart by cart, so you can see what people almost bought.
Left with a cart, or left at checkout. The two need different fixes and CartSpy keeps them apart.
The products added most often but ordered least. Usually a shipping cost, a stock problem, or a price that stops looking right at checkout.
Which traffic fills carts that never close. A campaign with lots of carts and few orders is a targeting problem you can see here first.
Carts lost because a variant sold out or a link went nowhere. Small, fixable, and invisible in a conversion rate.
Yesterday's carts, checkouts and orders in your inbox each morning, so the trend is visible without opening the app.
The export that pays for the app. Every abandoned cart that left an email or phone number at checkout, one row per shopper, with the products they left behind.
An abandoned cart rate of 70 percent tells you that you are a normal online store. It does not tell you that half of those carts contain the same jacket, that they stop at the shipping step, or that they mostly arrive from one campaign. Those three facts are three fixes, and each is visible in CartSpy the day it starts happening.
When one product dominates the abandoned carts, the problem is usually on its page or in its price at checkout. Seeing the product named, with its abandonment next to its orders, points at the fix directly.
Not every abandoned cart deserves an email. The export carries cart value and contents, so you can retarget the high-value carts and the carts with a specific product, rather than everyone who ever pressed add to cart.
The abandoned carts come from the same feed as live cart tracking: you can watch a cart form, see it stop, and find it in the abandoned list with everything still in it.
Yes. Every abandoned cart is kept with its products, variants and values, and with the path the shopper took before leaving.
It shows and exports them. Recovery emails are sent by Shopify's built-in abandoned checkout email or by your email tool, which can import the CartSpy retargeting list.
Email, phone, first and last name, customer ID, cart value, currency and the products left in the cart, one row per shopper, for any date range you choose.
No. Install from the Shopify App Store and the abandoned carts appear as shoppers leave them. Nothing is added to your theme.
Both. Essential at $7.99 a month includes abandoned cart analytics; Advanced at $14.99 a month adds extended history, out-of-stock and broken link analytics, and CSV exports including the retargeting list. Both start with a 7-day free trial.
Install, and the abandoned carts fill in as they happen.
